Letters, Photos & Care Packages

Mailing Loved Ones in Jail

Stay connected by following the jail’s mailing rules. Use proper envelopes, double-check booking numbers, and rely on approved commissary vendors to avoid rejected mail.

Quick Reminder

Mailrooms scan everything. Don’t include sensitive financial info, passwords, or copies of IDs unless specifically required.

Mailroom Essentials

Use the Correct Address

Every jail has a mailroom or PO Box with inmate-booking info. Include full name, ID number, housing unit, and return address.

Plain Paper & Blue/Black Ink

Avoid glitter, stickers, greeting cards with electronics, or perfume. Many facilities scan and destroy originals, so keep letters simple.

Photo & Print Limits

Common rules: 4x6 photo max, no Polaroids, no nudity. Printouts should be single-sided, without staples or paperclips.

Approved Vendors & Packages

Check your jail list

Commissary & Store Accounts

•JPay & Securus – money transfers, eMessaging, and tablets in select counties.
•Access Corrections – deposit funds or order snack/ hygiene bundles.
•Keefe Group / TouchPay – kiosk deposits and scheduled packages.

Books & Educational Materials

•Amazon direct shipping (paperback only, new from retailer).
•Books to Prisoners and local literacy nonprofits for approved titles.
•Legal mail must be clearly labeled from attorney offices to remain sealed.

Specialty Care Packages

•MyCarePack and iCareGifts partner with many Florida jails.
•Packages typically limit food types, weights, and holiday items.
•Track delivery status and keep receipts in case items are rejected.

TouchPay Direct Access Corrections

Frequently Asked Questions

Mailroom Policies

What happens if my mail breaks the rules?

Mailroom staff will reject or return the mail, sometimes destroying unauthorized items. Repeated violations could lead to blocked correspondence.

Can I send cash or checks?

Most jails forbid cash. Use certified money orders, online deposits, or lobby kiosks. Include the inmate’s name and ID on all payment documents.

How do I send legal documents?

Mark envelopes “Legal Mail” and send directly from your attorney’s office or relevant court. Legal mail is usually opened in the inmate’s presence.

Are there limits on how many letters I can send?

No universal limit exists, but mailrooms process items in batches. Large volumes can cause delays. Stagger letters or use eMessaging services when possible.